Introduction
Welcome to Novax Integrated System Installation and Maintenance LLC (“Novax,” “we,” “us,” or “our”). We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.
Information We Collect
We may collect and process the following types of information about you:
Personal Information: This may include your name, email address, phone number, and any other information you voluntarily provide to us when contacting us or filling out forms on our website.
Usage Data: We automatically collect certain information about your device, browsing actions, and patterns, including your IP address, browser type, pages visited, and other usage data.
Cookies and Tracking Technologies: Our website may use cookies and similar tracking technologies to enhance your experience. Cookies are small files placed on your device to gather information on website usage, allowing us to improve our website’s functionality.
How We Use Your Information
We may use the information we collect for various purposes, including:
To Provide and Improve Our Services: We use your data to operate our website, enhance the user experience, and fulfill any requests for services or information.
Customer Support: We may use your information to respond to your inquiries and provide support related to our services.
Marketing and Communication: With your consent, we may use your information to send you promotional materials and updates about our services that we think may be of interest to you. You can opt out of marketing communications at any time.
Legal Compliance: We may use and disclose your personal information as necessary to comply with applicable UAE laws, regulations, or legal processes.
How We Share Your Information
We do not sell or rent your personal information to third parties. However, we may share your information in the following situations:
Service Providers: We may share your information with third-party service providers who assist us in operating our website, conducting our business, or providing services to you.
Legal Requirements: We may disclose your information as required by UAE law or to protect the rights, property, or safety of Novax, our clients, or others.
Business Transfers: In the event of a merger, acquisition, or sale of our business assets, your information may be transferred to the new owner.
Your Rights
Depending on the applicable laws in your jurisdiction, you may have the following rights regarding your personal information:
Access: You may request access to the personal information we hold about you.
Correction: You may request corrections to any inaccurate or incomplete personal information.
Deletion: You may request that we delete your personal information under certain circumstances.
Objection and Restriction: You may object to or restrict the processing of your personal information in certain situations.
Data Portability: Where applicable, you may request that we provide you with your personal information in a structured, commonly used, and machine-readable format.
To exercise these rights, please contact us at the contact information provided below.
Security of Your Information
We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, please be aware that no electronic transmission of information can be entirely secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.
Retention of Your Information
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. The retention period may vary based on the nature of the information and the reason for its collection.
Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child, we will delete such information from our records.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Novax Integrated System Installation and Maintenance LLC
Office 203-23, Crystal Building
Karama, Dubai, UAE
Email: [email protected]
Phone: (+971 ) 504353009
